Shipping policy

Shipping Policy

Last updated: October 23, 2025

Thank you for shopping with RePosture!
We are proud to offer worldwide shipping and strive to deliver your posture correctors safely and on time.
Please read the following Shipping Policy carefully to understand how we process and deliver your orders.

1. Order Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and holidays).

• Once your order has been shipped, you will receive a confirmation email with your tracking number.

• Please note that processing times may be slightly longer during peak periods, sales, or holidays.

2. Shipping Times

Delivery times vary depending on your location:

Please note that these are estimated times and may vary due to customs delays, weather conditions, or other factors beyond our control.

3. International Shipping

We ship worldwide 🌍
However, some remote areas may experience longer delivery times or limited carrier options.
All international orders are shipped with tracking.

Customs, Duties & Taxes

• International shipments may be subject to customs duties, taxes, or import fees, depending on your country’s regulations.

• These charges are not included in the product price or shipping fee and are the customer’s responsibility.

• We are not responsible for delays caused by customs clearance.

4. Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.
We may offer free shipping promotions from time to time — these will be clearly displayed on our website.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking link by email.
You can track your package at any time to monitor its progress.
If you have not received your tracking link within 5 business days, please contact our support team.

6. Delayed or Lost Packages

If your package has not arrived within the estimated time frame:

1. Check your tracking number for any updates.

2. Contact your local postal carrier for additional details.

3. If the issue persists, contact us at contact@reposture.com— we will assist you in resolving the matter.

Please note that we are not responsible for delays caused by:

• Incorrect or incomplete shipping addresses

• Customs inspections

• Force majeure events (strikes, natural disasters, pandemics, etc.)

7. Incorrect Shipping Information

Please double-check your shipping details before confirming your order.
If you entered an incorrect address, contact us immediately at contact@reposture.com
We cannot guarantee changes after the order has been processed.

8. Missing or Damaged Items

If your order arrives incomplete or damaged:

• Contact us within 7 days of delivery with photos or videos showing the issue.

• We will offer a replacement or a refund in accordance with our Return & Refund Policy.

9. Contact Us

If you have any questions about your shipment, please contact us:
📧 Email: contact@reposture.com
🌍 Website: www.reposture.fr